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- Travel
- 15 Jan, 2025
Complete Guide for TAP Air Portugal Refund Policy
TAP Air Portugal is Portugal's flag carrier aircraft. It is one of the most booked flights in Europe, with an average of 2,500 flights per week covering 90 destinations in 34 countries globally, making it essential for every user to know even the basic details regarding each and every policy. So, if you have booked your flight with TAP Air Portugal but now want to cancel your flight or want to be prepared for such circumstances, then here is the complete information for you. After reading this blog, you will be able to understand the different processes and TAP Air Portugal's refund policy.
Does TAP Air Portugal Provide Refunds on Their Flights?
Yes, you can get a refund from TAP Air Portugal in accordance with the rules and regulations of the airlines provided under the fare and route purchase.
What is The Process to Get a Refund From TAP Air Portugal?
TAP Air Portugal understands that you can have different circumstances after you book a flight, and thus provide you with different methods to apply for a refund. Such as:
Get a refund through online mode
- At first, visit their official website at https://www.flytap.com/
- Then, select "Manage Your Booking" under the "My Flight" section.
- Then, enter the Booking Code or Ticket Number and the Passengers Last Name and click "Find Booking".
- After the passenger credential is opened, you can cancel your flight.
- Once you finish the cancellation process, a refund link will be provided.
- Open the refund link, fill in the necessary details, and check the amount or form of the refund before submitting the form.
- They may take some designated time to make a refund in your account finally
Get a Refund Through a Phone call
If you encounter any issues with the online method, contact them at their centres at 351 211 234 400, where TAP Air Portugal's assistants are always ready to help you. You have to share the basic details of your flight with them, and they will generate your refund process.
What is the TAP Air Portugal Refund Policy?
TAP Air Portugal refund policy only applies if you cancel your flight before the departure of the flight; after the departure, it would be considered a no-show, and thus, you have to pay your ticket's fare. Its policies include
- Refunds would depend on the rules of your flight ticket and from where you receive your ticket.
- You don't have to pay a fee if you proceed online, but if you cancel through the service centre or sales office, you are liable to pay a fee of EUR 30 per ticket.
- If you cancel your flight within 24 hours of booking, you are liable to pay a fee of EUR 30 on continental flights and EUR 45 on international flights. These refunds will be provided in voucher form, which will be valid for one year only.
- You can apply for a refund even if you have used some parts of the ticket.
Note: These policies are subject to change by the authorities. Please visit the official website for any updates.

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