Singapore Airlines Cancellation Policy

Singapore Airlines serves as the main airline in Singapore, with its main offices and central hub located at Changi Airport. It is counted among the world's best carriers and is ranked as a five-star airline. Moreover, Skytrax ranked this as the world's best airline five times and has been awarded "Best First Class Airline" in 2023. It also operates a subsidiary, Scoot, a low-cost carrier of Singapore Airlines. It serves many aircraft, including the Airbus A380, Airbus A350, Boeing 787, and Boeing 777. Moreover, it operates its flights to over 70 destinations across five continents, including North America, Asia, Europe, Africa, the Middle East, and Australia. 

Singapore Airlines Cancellation Policy

Suppose you’ve made a reservation with Singapore Airlines and cannot travel due to unavoidable circumstances. In that case, you are not obligated to take the flight and can cancel it with the airline. However, before you proceed with cancelling your Singapore Airlines flight, it’s essential to understand its cancellation policy, outlined as follows: 

• Singapore Airlines does not allow you to cancel your flight online if you booked your reservation through a travel agent. 
• If you have made your reservation through Singapore Airlines' official website at singaporeair.com or through its office, the airline allows you to cancel your reservation online. 
• You will be charged for the cancellation fee based on your fare type. 
• Whereas, if you have booked a ticket with either to or from the USA and have cancelled your reservation within 24 hours of the booking, provided that you have bought your ticket at least a week ago from the departure of the flight, you don't have to pay any cancellation fee. 
• When flying with Singapore Airlines, it is not possible to cancel just one segment of your flight. Thus, you must cancel every segment and rebook your flight for the part you want to fly. 
• Also, if your itinerary contains more than one passenger, you are not allowed to cancel the booking of an individual on the itinerary. Thus, you have to cancel the booking of all the passengers. 
• However, if you have already flown some part of your ticket, Singapore Airlines allows you to cancel the rest of the segment using the airline's official website. 
• Singapore Airlines doesn't allow you to retrieve a cancelled booking. Hence, you must rebook your flight if you have accidentally cancelled your booking.

Singapore Airlines' Refund Policy

Cancelling your flight is already a devastating experience when your travel plan gets ruined. However, if you have to lose the money as well, it won't be good for you. So, if you want your money back, you need to become aware of its refund policy, so that you can book your flight according to it, which can be seen as follows:   

• You can buy a refundable ticket and request a full refund from Singapore Airlines.
• After buying a non-refundable ticket, Singapore Airlines will only provide you with a tax refund. 
• Singapore Airlines only refunds completely unused tickets if the ticket fare allows it. If your ticket is partially used, you will only receive the taxes as a refund. 
• After cancelling your reservation, you can easily request a refund from the "Manage booking" section of the airline page by following the steps.  

Conclusion

Understanding the cancellation and refund policy of Singapore Airlines equips you with the knowledge to effectively navigate any unforeseen circumstances that may arise, potentially impacting your ability to secure a refund from the airline. Moreover, you know which fare class to choose while flying with Singapore Airlines, where you won't lose your investment. With this awareness, you’ll feel more confident and prepared to address any issues and ensure that you receive the reimbursement you are entitled to.