Reservationsdeal, its subsidiaries, and its affiliates understand that your privacy is important and are committed to transparency regarding the technologies used. This Cookie Policy explains how and why cookies may be stored and accessed from your device when you use our website, mobile site, application, and offline channels. You should read this cookie disclosure policy thoroughly to understand how cookies are used on customer service channels.
1. How do we use Cookies and Other Tracking Technologies?
When you interact with us or use our services, including the mobile application, we may deploy cookies and other tracking technologies, which are collectively referred to as Cookies. The information collected will be used to identify user behavior and to serve content based on your profile, providing better services.
2. What are Cookies?
Cookies are small text files that the web server generates and sends to the browser. This data is automatically stored by the web browser on the computer or mobile device. Cookies are essential because they enable the site to recognize you and log you in when you return, enhancing your experience and tailoring the page to your interests. Through these cookies, your information is stored to:
We have also employed other types of cookies; for instance, our websites, email messages, and mobile applications may contain small transparent image files or lines of code that record how you interact with them.
3. What are Cookies used for?
The cookies we use are categorized by purpose. Below are the types of cookies we use on our sales channels.
Essential Cookies
Some cookies are necessary for the site to operate and must be enabled for it to function properly. When you navigate our site, we recognize your visits, so you can skip the login and manage your booking. In such cases, essential cookies are used, and your information remains safe and secure throughout. There is no option to opt out of essential cookies; therefore, they remain enabled by default.
Analytical Cookies
The Analytical Cookies, also known as the performance cookies, are used to collect information about website usage and user needs. These cookies track the user's behavior, such as the pages viewed, the duration of the visit, and clicks. These are primarily used to improve the site performance and the user experience.
Marketing Cookies
We have employed marketing cookies, such as social media cookies, to gather the necessary information about browsing behavior that helps us and our partners decide which products to display on the site. Using marketing cookies, we send you personalized content and advertisements via email, messages, our website, or other platforms. The personalized content is based on your browsing activities and the services you have booked. The cookies also permit you to share or like pages on social media.
Functional Cookies
With functional cookies, our website and the application work properly, allowing you to create an account, sign in, and manage bookings. These cookies will also store your currency, languages, and past searches. These technical cookies must be enabled on the website or the application to ensure the channel works properly.
4. Third-Party Cookies
We work with some third-party companies to collect and process the data through their services. For proper functioning, we may need to share information such as email addresses or phone numbers with them so they can link it to the other data they have collected separately. Through this, we engage more effectively with the specified audience and deliver targeted advertisements.
5. How do we use Cookies?
The cookies and the other trackers are used in the following ways:
a. Essential/Functional : To maintain security, platform navigation, user session management, and language/regional preferences.
b. Analytics/ Performance : To understand how these platforms are accessed and then work on improving the overall performance and stability.
c. Marketing/ Advertising : To show relevant advertisements, measure ad effectiveness, and avoid repeatedly displaying the same ads.
The information collected by these cookies may be used to communicate updates, promotions, and service-related messages, in compliance with applicable privacy laws.
6. Lawful Basis for Processing
Cookies are used only after we receive the user's consent to use non-essential cookies. Consent may be obtained via banners or pop-up notifications when you use the website or other sales channels. We periodically review cookie usage and obtain user confirmation at appropriate intervals. Only essential cookies operate without consent, as they are necessary for the website's basic functioning.
7. Managing Cookies/ Withdrawing Consent
8. Your Privacy Rights
You may have rights related to the access, erasure, correction, and objection to the processing of your personal data, subject to your jurisdiction. To know more about it, you can refer to our Privacy Policy section.
For any concerns, inquiries, requests, or complaints regarding the cookie policy or its use, feel free to contact us at the email address provided.