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Booking Changes & Cancellation

Austrian Airlines is the flag carrier of Austria and a subsidiary of the Lufthansa Group that tends to operate a global network, focusing on Central and Eastern Europe, serving over 130 destinations worldwide. The airlines also offer luxurious flight classes to provide passengers with the best and most comfortable flight experience. Austrian Airlines offers a group route of more than 120 destinations. Airlines mainly have a positive experience as they provide their passengers with the best services and comfort. Therefore, to grab the information about the services offered and the different modes of Austrian Airlines, go through the details mentioned below and get further updated accordingly. 

Austrian Airlines Booking Process

While you are planning to fly with Austrian Airlines and are willing to make the reservation for your scheduled flight, you can request the agent to make the booking directly. Alternatively, you can reserve your scheduled flight with Austrian Airlines through the official website. Look at the steps below and proceed accordingly.

  • Open the official website of Austrian Airlines to book a ticket.
  • On the booking page, enter your departure and arrival destinations.
  • Mention the travel date, flight type and the number of passengers travelling. 
  • Provide all the necessary details and click the submit button cited. 
  • Add on the additional services and pay the Austrian Airlines fee, as requested.
  • You will get the confirmation for your scheduled flight there, and download the ticket instead.

Austrian Airlines Flight Change/Cancellation Policy

 Austrian Airlines' flight change and cancellation policy depends on the fare type and circumstances. You can change or cancel your scheduled flight; particular charges will be applied. Thus, to learn about the Austrian Airlines flight change/cancellation policy, look at the points mentioned below, get further updated with the following, and make the changes or cancellations accordingly. 

  • You can cancel or change a flight within 24 hours of booking without penalty, provided the flight is at least seven days away. 
  • When a cancellation or change to your scheduled flight is made after the prescribed time, you must pay a specific fee to the airline as confirmation. 
  • Depending on the fare type and when you cancel or change the flight, cancellation and flight change fees may apply. 
  • You can change the time, date, and potentially the booking class of your ticket. 
  • If a flight is cancelled, passengers can request a refund through Austrian Airlines' website, the Chat Assistant, or phone. 

Austrian Airlines' Flight Change/Rebooking Process

After getting the reservation done for your Austrian Airlines scheduled flight, if you have any further changes to your travel plan, you can change and rebook your flight. Change your flight per your travel plans and rebook your new travel schedule. You can ask the agent to change the flight and rebook directly by speaking to the representative. Otherwise, you can proceed to take it through the website. Look at the points as cited and further proceed accordingly.

  • Open the official website of Austrian Airlines or use a mobile application. 
  • Enter the passenger's last name and the flight ticket number on the manage booking page. 
  • Your Austrian flight details will appear on the page; go through them promptly. 
  • You will cite the fight change option, tap on it, and proceed with rebooking.
  • Provide your new booking date and destination along with the necessary details. 
  • Pay the rebooking fee as requested, and you will get a confirmation email.
  • Download your rebooking ticket and then get the printed copy instead.

Austrian Airlines Refund Policy

After cancelling your scheduled flight with Austrian Airlines, you will get a refund for your scheduled flight if the cancellation has been made per the airline's refund policy. Bring your focus to the points mentioned below, and get the refund for your scheduled flight accordingly by understanding the airline's terms and conditions regarding the refund. 

  • If Austrian Airlines cancels a flight, passengers are entitled to a full refund for the unused portion of the ticket, or they can choose to rebook their flight. 
  • When you tend to purchase a non-refundable flight ticket, you may be refunded only taxes and fees after the cancellation. 
  • Austrian Airlines offers refunds for cancelled flights and flights with significant delays.
  • If the flight is disrupted and the passenger accepts an alternative flight, a refund may still be possible if the alternative flight is unacceptable. 
  • If a flight is disrupted (cancelled or significantly delayed) and the passenger does not accept the airline's alternative, they are entitled to a refund. 
  • When your flight is further delayed by two hours or more, or your arrival time is delayed by two hours or more, you will get a refund for your scheduled flight.
  • You can use the Austrian Chat Assistant to check the refund amount and process it or get it over the phone, email, or website. 

Austrian Airlines Group Booking Process

When you are planning to travel in a group of 10 or more people, you can make a group reservation for your scheduled flight. This is more convenient than booking your scheduled flight. You can either speak to the airline's live person directly or make the reservation through the official website. Follow the instructions mentioned below and proceed accordingly. 

  • Head to the official website of Austrian Airlines from your browser. 
  • Click on the "book" option located in the bar below cited on the home page 
  • Further, select the Group Travel option by tapping on it, and proceed. 
  • Locate the Group reservation form and start filling out all the details as asked.
  • Mention all the information about the passengers and hit the submit button.
  • You will get a payment link in an email to pay and get a flight confirmation. 

How Do You Upgrade A Seat On Austrian Airlines?

After making the reservation for your scheduled flight, if you have changed your mind and are willing to upgrade your seat on Austrian Airlines, for the comfort above all. Then you can upgrade your flight to a higher flight class and get the best services and comfort. To make an upgrade with your flight seat, you can either request a seat upgrade by communicating with the representative directly, or you can do so through the website, look at the points as mentioned and proceed. 

  • Open the official web page of Austrian Airlines.
  • Enter the passenger's last name and the flight reservation number.
  • You will further cite the seat upgrade option on the screen; tap on it
  • A seat map with the available seats will further appear on the home page.
  • Please choose your preferred seat from the available options and tap on it. 
  • Make the confirmation for your seat, and you will get a refund shortly.

How To Get Last-Minute Deals On Austrian Airlines

To get last-minute deals on Austrian Airlines, consider booking directly through their website or exploring travel agencies. You can also apply the last-minute fight tips to get the reservation done at a discount fare. Look at the points mentioned below and proceed accordingly. 

  • Speak to the agent at Austrian Airlines: You can directly communicate with a live person at Austrian Airlines about the available deals and offers, and further avail yourself accordingly. 
  • Use Miles points: Airlines tend to offer miles points after every booking, and you can further use them to get a discount on your flight. Apply miles at the time of payment and get a suitable discount. 
  • Apply vouchers: To get a flight at a reasonable fare, you can apply vouchers to your flight ticket and get a discount on the flight ticket and the available services. 
  • Book a red-eye flight: Red-eye flights are usually cheaper than the usual flight, as they tend to operate during the dark hours. Book a red-eye flight and get a suitable discount on your scheduled flight ticket. 

Austrian Airlines Hub

Austrian Airlines provides flight connectivity to most domestic and international destinations through its hub—Vienna International Airport (VIE).

Top Austrian Airlines Airports

Austrian Airlines includes numerous airports in its network. Here are some of the airports where the airline serves:

  • Vienna International Airport (VIE)
  • Innsbruck Airport (INN)
  • Burgas Airport (BOJ)
  • Copenhagen Airport (CPH)
  • Marseille Provence Airport (MRS)
  • Cologne Bonn Airport (CGN)
  • Rhodes International Airport (RHO)
  • Prishtina International Airport Adem Jashari (PRN)
  • Luxembourg Airport (LUX)
  • Amsterdam Airport Schiphol (AMS)

Top Austrian Airlines Routes

Austrian Airlines provides flights to most passenger routes. Here are some of the most prominent flight routes of Austrian Airlines:

  • Vienna (VIE) to Anchorage
  • Los Angeles (LAX) to Vienna (VIE)
  • Vienna (VIE) to Seattle (SEA)
  • Miami (MIA) to Vienna (VIE)
  • Vienna (VIE) to Washington D.C. (IAD)
  • New York (JFK) to Vienna (VIE)
  • Vienna (VIE) to Boston (BOS)
  • San Francisco (SFO) to Vienna (VIE)
  • Vienna (VIE) to Chicago (ORD)
  • Las Vegas (LAS) to Vienna (VIE)

Top Austrian Airlines Destinations

More than 100 destinations, including domestic and international regions, are served by Austrian Airlines. Here are some of the destinations that the airline flies to:

  • Vienna
  • Innsbruck
  • Burgas
  • Copenhagen
  • Marseille
  • Cologne
  • Rhodes
  • Pristina
  • Luxembourg
  • Amsterdam

Frequently Asked Questions Related To Austrian Airlines

Question: How many bags can you take on Austrian Airlines economy?

Answer: In Economy class on Austrian Airlines, you can take one piece of carry-on baggage and one personal item. The carry-on baggage must not exceed 55cm x 40cm x 23cm and 8kg in weight. The individual item can be a handbag, laptop case, or similar, with a maximum size of 40cm x 30cm x 10cm. 

Question: What are the Austrian Airlines customer service hours?

Answer: To seek assistance from the Austrian Airlines representative, it is suggested that you speak to an agent during customer service hours. Airlines offer support to an agent from 08:00 to 20:00. Reach out to the live person and seek assistance accordingly. 

Question: Is it safe to travel with Austrian Airlines?

Answer: Yes, it is generally considered safe to travel with Austrian Airlines. Austrian Airlines is a member of the Star Alliance, a major international airline network known for its safety standards, and is also part of the Lufthansa Group. The airline emphasises passenger safety and comfort. 

Question: Does Austrian Airlines offer cheap flights?

Answer: Austrian is a low-cost airline that offers reasonable flight fares. If you are looking forward to travelling at a discounted fare, you can choose to make a reservation for your scheduled flight with Austrian Airlines and get a flight ticket at a low and discounted fare. 

Question: How early do I need to check in for Austrian Airlines?

Answer: For Austrian Airlines, it is recommended that you check in at least two hours before your flight's departure. However, if the airline opens the check-in option 24 hours before the departure time, you can make an online check-in accordingly. 

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