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Avianca Airlines is the flag carrier of Colombia. It was founded on December 5, 1919, as SCADTA, and commenced operating on June 14, 1940, as Avianca. It operates a fleet of more than 100 aircraft, consisting of both Airbus and Boeing-body planes. The airline provides flight connectivity to over 70 destinations, offering flights for domestic as well as international locations. It is Colombia's largest airline and South America's second-largest. Moreover, Avianca is the second oldest extant airline globally. The airline is an official Star Alliance member and is listed on the Colombian Stock Exchange. 

Avianca Airlines Booking Process

Avianca aims to offer passengers the utmost convenience, comfort, and safety in every way possible. This is why it provides a highly user-friendly, instantly responsive, and channelized booking section that can be accessed both through its website as well as application. It allows you to book a suitable flight for your journey to the desired destination effortlessly, saving time. Besides time efficiency, it provides inexpensive flight fare prices to ensure affordability. Follow the steps below to learn how to book a flight online with Avianca:

• To commence, browse the official website of Avianca Airlines—www.avianca.com.
• By default, a flight booking section will appear on the home page under the "Book" tab.
• Fill out the booking section with the requested travel details and press the "Search" button.
• Select the desired flight from the options, customize your itinerary, and pay the applicable charges.
• Avianca Airlines will shortly notify you with a ticket confirmation email acknowledging your bookings.

Avianca Airlines Flight Change/Cancellation Policy

In addition to an advanced and efficient flight cancellation procedure, Avianca also offers a flexible cancellation policy to ensure passengers face no issues withdrawing their tickets. Reading the airline's flight revocation guidelines is highly essential in order to ensure a seamless flight cancellation process. Here's a succinct view of Avianca Airlines' flight cancellation policy:

• The flight change and cancellation policy varies based on the passenger's purchased fare type and flight destination.
• Business fare customers can cancel their flight for free up to 24 hours before their Colombia or El Salvador flight departure.
• When traveling in Colombia and El Salvador, you can request a flight cancellation with a service charge regardless of your fare type.
• Elite frequent flyer members and premium cabin flyers may be eligible for free flight revocation based on their membership tier and earned miles.

Avianca Airlines Flight Change/Rebooking Process

You do not have to worry at all in case you want to modify your existing flight bookings, whether you want to change or cancel your flight. In addition to an efficient online flight booking system, the airlines also ensure that passengers face no issues regarding flight alteration or revocation. All you need to do is access the "Manage Booking" tab to request the desired modifications. Here's what you need to do to request a flight change or cancellation online with Avianca: 

• Go to the official website of Avianca Airlines to initiate the process.
• Click on the "Your booking" tab from the menu at the top of the home page.
• To continue, select the "Manage your booking" option from the drop-down menu.
• Enter your "Reservation Code" and "Last name" in the respective field boxes.
• Press the "Manage booking" button to view your existing flight bookings.
• Visit the "Change/Cancel Flight" section and follow the prompts on the screen.
• Tap "Submit" once you have entered the requested details to finish the process.

Avianca Airlines Refund Policy

Avianca Airlines offers a flexible refund policy for refundable fare types to ensure they can effortlessly recover the money spent on ticket purchases. The pointers below discuss the crucial elements of Avianca Refund Guidelines:

• Basic, Light, and Classic Fare type travelers are ineligible to request a refund. Only Flex and Business Fare types can.
• The refund guidelines vary based on the destination you are flying to, including Canada, Colombia, Chile, Argentina, etc.
• The processing time of the refund varies from passenger to passenger and may take up to 30 business days to credit.
• Most destinations allow passengers to request a free refund if they cancel their flight within 24 hours of purchasing the ticket.
• The 24-hour risk-free refund policy applies to flight bookings made at least 7-10 days before the scheduled departure.
• You can select the desired payment mode in which you would like to receive the refund, including cash/debit card or credit card.

Avianca Airlines Group Booking Process

Avianca Airlines considers the travel of ten or more people as "Group Travel." The online group booking form not only makes it easier to manage the flight bookings of all the group members but also enhances their flying experience. The airline provides dedicated assistance at the airport and onboard, provides varied group categories (Family, Work, Vacations) for better services, and offers many more advantages. Follow the steps below to learn how to book a flight for group travel with Avianca:

• Visit the official website of Avianca Airlines (www.avianca.com) to begin.
• Click on the "Offers and destinations" tab from the menu at the top of the home page.
• To proceed further, choose the "Groups booking" option from the drop-down menu.
• Tap the "online form" link to fill out the group booking form with the requested details.
• Press the "Submit" button to send the group booking request to Avianca Airlines.

Avianca Airlines Seat Upgrade Procedure

Seat upgrade is allowed to all passengers regardless of their purchased fare type. However, the basic, light, and classic fare type customers are required to pay a service charge for this facility, whereas Flex and Business ones do not. The online seat upgrade procedure makes it easier to select the desired seats and modify the pre-selected ones. Please note that seat confirmation is subject to the availability on your selected flight. Here's how to request an online seat upgrade with Avianca:

• Visit the official website of Avianca Airlines to commence the procedure.
• Click on the "Your booking" tab at the top of the menu on the home page.
• Select the "Manage your booking" option from the drop-down menu.
• Enter your "Reservation code" and "Last name(s)" to proceed further.
• Press the "Manage booking" button to view your existing flight bookings.
• Visit the "Seat Upgrade" section and follow the prompts on your screen.
• Enter the requested details and press "Submit" to request a seat upgrade.

Get Last-Minute Deals On Avianca Airlines

There can be instances when you may have to book your Avianca flight at the last moment. The biggest issue in such cases is the high flight fare prices because the seat availability at the last minute is meager. Here's the solution to this problem. Please refer to the pointers below that discuss how you can get last-minute deals when flying with Avianca Airlines and enjoy an affordable flight journey. Let's uncover these tips:

• Newsletter Subscription: Subscribe to the Avianca newsletter to receive early and periodic updates about the airline's latest discounts, last-minute deals, and limited-time offers. Being a subscribed member of the airline's newsletter allows you to access deals and offers earlier than regular flyers and before they sell out. The newsletter subscription link is available on the airline's website, and you may be charged a subscription fee.
• Prefer Credit Cards: Cash is quite a favored and commonly used payment mode. However, if you want to get easy access to last-minute deals, it is better to use advance payment methods, such as credit cards. They offer you multiple discounts, offers, and allowances, making your flight journey affordable. Please note that these benefits vary from cardholder to cardholder based on their credit score and membership tier.
• Use Travel Vouchers: You can apply the coupon or voucher code during online flight bookings to get great discounts and deals. Furthermore, you can use these promo codes during onboard purchases, such as ordering meals or purchasing Wi-Fi, reducing the flight travel cost. You can earn these vouchers through varied mediums, including receiving compensation from the airline and shopping with the airline's affiliate brands.
• Loyalty Program Membership: Enroll yourself in the Avianca frequent flyer program to enjoy various benefits, including allowances and discounts for last-minute bookings. Moreover, the airlines prioritize loyalty program members in such cases and offer them priority boarding, airport assistance, and other advantages. Your membership status and earned miles value influence the type of advantages and the discount amount you will receive.

Avianca Airlines Hub

Avianca operates most of its domestic and international flights through its four bases. The following are the hubs of Avianca:

• El Dorado International Airport (BOG)
• José María Córdova International Airport (MDE)
• Rafael Núñez International Airport (CTG)
• Alfonso Bonilla Aragón International Airport (CLO)

Top Avianca Airlines Airports

In addition to the hub airports, Avianca operates at many other airports. Here’s a list of airports that Avianca serves:

• Paris Charles de Gaulle Airport (CDG)
• Josep Tarradellas Barcelona–El Prat Airport (BCN)
• Adolfo Suárez Madrid–Barajas Airport (MAD)
• Heathrow Airport (LHR)
• Boston Logan International Airport (BOS)
• Chicago O’Hare International Airport (ORD)
• José Martí International Airport (HAV)
• Northwest Florida Beaches International Airport (ECP)
• Toronto Pearson International Airport (YYZ)
• Mexico City International Airport (MEX)

Top Avianca Airlines Routes

Avianca has an extensive flight network, including innumerable flight routes. Below are some of the most renowned Avianca flight routes:

• Washington D.C. (IAD) to San Salvador (SAL)
• Boston (BOS) to Bogota (BOG)
• New York (JFK) to Guayaquil (GYE)
• Los Angeles (LAX) to Pereira (PEI)
• Houston (IAH) to San Salvador (SAL)
• Orlando (MCO) to Leticia (LET)
• Los Angeles (LAX) to San Salvador (SAL)
• Dallas (DFW) to Cali (CLO)
• Las Vegas (LAS) to Bucaramanga (BGA)
• Miami (MIA) to Santa Marta (SMR)

Top Avianca Airlines Destinations

Avianca operates on a broad base, providing flight connectivity to more than 70 destinations, domestically as well as across its nations. Below are some destinations that Avianca flies to:

• Paris
• Barcelona
• Madrid
• London
• Boston
• Chicago
• Havana
• Panama City
• Toronto
• Mexico City

Frequently Asked Questions About Avianca Airlines

Question. Can I request a special meal on Avianca Airlines?

Answer: Yes, you can request a special meal on Avianca Airlines depending on your booked cabin class, fare type, and the destination you are flying to.

Question. Does Avianca Airlines allow web check-in?

Answer: Avianca Airlines allows you to check in online at least 48-24 hours until 60 minutes before an international flight departure and 45 minutes before a domestic flight departure.

Question. Are pregnant women allowed to fly with Avianca Airlines?

Answer: Yes, pregnant women are permitted to fly with Avianca Airlines until the end of the 36th week of pregnancy, ensuring the safety of both the baby and the mother.

Question. Does Avianca Airlines offer in-flight Wi-Fi?

Answer: Avianca Airlines provides in-flight Wi-Fi on selected flights. Passengers can purchase the onboard Wi-Fi and connect their devices for seamless internet connectivity.

Question. Are pets allowed on Avianca Airlines?

Answer: Yes, you can fly with your pet, such as a small dog or cat, on Avianca Airlines. You must comply with the airline's pet policy; otherwise, your pet will be denied flight boarding.