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Ethiopian Airlines, leading airline of Ethiopia, has its headquarters in Addis Ababa, Ethiopia. Talking about the fleet size, passenger carrying capacity, revenue, and destinations, it is acclaimed as Africa's largest airline. The airline is the primary choice for passengers because of its vast access across six continents worldwide. Alongside, the airlines serve magnificent services to their passengers, whether on the ground or in the sky. From booking to flight change, you can do it all. However, if you are stuck with any kind of difficulty related to an Ethiopian Airlines flight, you can immediately contact the airline's customer service. The customer service representative will guide you with your issue. Today, you will unveil the crucial information about Ethiopian Airlines' hub, airline routes, destinations, booking process, etc. Let's embark on this amazing journey. 

Ethiopian Airlines Hub 

Prominent Ethiopian Airlines hubs are mentioned in the following list; please have a look: 

  • Ethiopian Main Hub- Addis Ababa (Ethiopia) 
  • Ethiopian Second Hub- Lomé (Togo)
  • Ethiopian Third Hub- Lilongwe (Malawi) 
  • Ethiopian Fourth Hub- Lusaka (Zambia) 
  • Ethiopian Fifth Hub- Air Congo (DRC) 

Top Ethiopian Airlines Airport 

Ethiopian Airlines promises its passengers an unforgettable flight. Some of the major airports where Ethiopian Airlines manages its flights are provided below: 

  • Arba Minch Airport (AMH)  
  • Bahir Dar Airport (BJR)  
  • Dire Dawa International Airport (DIR)  
  • Athens International Airport (ATH)  
  • Copenhagen Airport (CPH)   
  • John F. Kennedy International Airport (JFK)  
  • Frankfurt Airport (FRA)  
  • Istanbul airport (IST)  
  • London Stansted Airport (STN)  
  • Indira Gandhi International Airport (DEL) 

Top Ethiopian Airlines Routes

Ethiopian Airlines has extensive reach around the world. If you are looking for the top routes followed by Ethiopian Airlines, here is all you need to know: 

  • Addis Ababa (ADD) to Arba Minch (AMH) 
  • Addis Ababa (ADD) to Bahirdar (BJR) 
  • Addis Ababa (ADD) to Dire Dawa (DIR)  
  • Aalesund (AES) to Athens (ATH)  
  • Alexandria B Arab (HBE) to Copenhagen (CPH) 
  • Guangzhou (CAN) to Frankfurt (FRA)  
  • Addis Ababa (ADD) to New York (JFK) 
  • Arab Minch (AMH) to Istanbul (IST) 
  • Assosa (ASO) to London Stansted (STN) 
  • Addis Ababa (ADD) to Delhi (DEL)  

Top Ethiopian Airlines Destinations

Ethiopian Airlines flies to more than 100 destinations, including domestic and international destinations. A few of the popular destinations are listed here: 

  • Arba Minch 
  • Bahirdar 
  • Dire Dawa 
  • Athens 
  • Copenhagen 
  • Frankfurt 
  • New York 
  • Istanbul 
  • London 
  • Moscow 

Ethiopian Airlines Booking Process

Ethiopian Airlines goes the extra mile and takes proper steps to ensure passengers have a great flight. Moreover, when it comes to flight booking, passengers can opt for the online process. If you are willing to know how you can book a flight with Ethiopian Airlines, keep reading further lines: 

  • Go to the Ethiopian Airlines' site, which is www.ethiopianairlines.com. 
  • You have to select destinations, travel dates, class and nature of the trip. 
  • You can apply the promo code here; click on the "Search" button to acquire the flights. 
  • Among different results, you have to find one that seems a perfect flight for you. 
  • You will see multiple payment options; select one through which you want to pay the flight charges. 
  • After a while, you will receive the Ethiopian Airlines flight e-ticket in your email. 

Ethiopian Airlines Flight Change Policy

Travel is not definite, and Ethiopian Airlines acknowledges it by offering the facility to change the flight. Whether you are an occasional traveller or a frequent flyer, you can change your flight comfortably. However, you must learn the various policies related to flight changes to make the right decision. Here is the Ethiopian Airlines flight change policy: 

  • Passengers who want to change their timings but want to travel on the same date are requested to contact the airlines by dialling their support number as per the passenger's location.  
  • To change the flight, passengers must submit the flight change request online. 
  • The airlines will charge a " No-Show" fee if passengers request a flight change on or after the flight date. 
  • The flight change fees might change, and the airlines will make the final decision. 

Ethiopian Airlines Flight Change/Rebooking Process   

Flight change is not a stressful process; the key is to know how to do it. If you have a flight booked with Ethiopian Airlines and want to change it, proceed with the steps that are given here: 

  • You are advised to go to the Ethiopian Airlines website. 
  • In the top section of the page, you will see the "Menu" option; click it. 
  • Various options will come on the screen; you have to select the "Flight Change and Refund" section. 
  • "Change your Flight" section will appear on the screen; pick it. 
  • Mention your flight credentials to regain access to the flight. 
  • Change the flight date as required; if your flight is eligible, you can find it immediately. 
  • You have to pay the difference in flight fare according to Ethiopian Airlines' terms and conditions. 

Ethiopian Airlines Flight Cancellation Process

Knowing the flight cancellation process beforehand is a wise step a passenger can opt for. If you are in a situation where you have to cancel an Ethiopian Airlines flight, you can pursue the following steps:  

  • Open the official page of Ethiopian Airlines. 
  • When you reach the airline's homepage, choose the "Menu" button. 
  • Afterwards, analyse the "Manage" option and tap on "Manage your booking." 
  • The last name of the passenger and the booking reference number must be shared here. 
  • Hit the "Retrieve Booking" and you will get your flight information. 
  • Find the "Cancel" option and cancel your flight. 
  • Cancellation charges will appear (If applicable); pay the charges to cancel the flight. 

Ethiopian Airlines Refund Policy

Learning the refund policy of Ethiopian Airlines can be helpful. By having the prior information, you can act fast and save yourself from paying additional money to the airlines. The refund policy of Ethiopian Airlines is written here: 

  • The airline is not responsible for the refund if you booked a flight through a travel agency. You must contact the travel agency to get the refund. 
  • As per Ethiopian Airlines' rule, passengers who ask for a refund on or after the flight date must pay the "no-show" fees. 
  • Once you have requested a refund from the airlines, you can not cancel it. 
  • To attain the refund, you have to submit the refund form that is available on the airline's website. 

Ethiopian Airlines Group Booking Process

Ethiopian Airlines allows 9 passengers to travel in a group. If you have more than 9 passengers, you must contact the airline's customer service. However, if you want to know the online group booking process of Ethiopian Airlines, adhere to the steps that are given in the following lines: 

  • Appear on the Ethiopian Airlines page in your browser. 
  • You are requested to follow the standard flight booking protocol. 
  • Remember to choose the number of passengers accordingly. 
  • Pay the flight fees, and you will obtain the e-ticket soon. 

How Do You Upgrade A Seat On Ethiopian Airlines?   

Upgrading the seats is the one-stop solution for the passengers who want to elevate their flight experience with Ethiopian Airlines. To make an offer, you must follow the steps given below: 

  • Firstly, open the Ethiopian Airlines' page. 
  • You have to explore the Menu option and select "Upgrade to Cloud Nine." 
  • A new page will appear. Please share the "Booking reference" and "Last name" here. 
  • Press the "Submit" button, and you can make an offer for the upgrade. 
  • Enter the amount that you want to bid, review and submit the offer. 
  • Soon, the airline agent will contact you regarding the upgrade. 

How To Get Last-Minute Deals On Ethiopian Airlines?  

Earning last-minute flight deals on Ethiopian Airlines is possible. With the tips and tricks, passengers can cherish the last minute flight. Implement the points that are provide beneath:  

  • Subscribe to Newsletter: Passengers can subscribe to Ethiopian Airlines' newsletter. This will ensure that passengers will obtain the information of any last-minute flight deals. If it seems fine to the passengers they can reserve the seat. 
  • Cancelled flight ticket: Connect with the Ethiopian Airlines customer service and try to get information about a cancelled flight. If there are any, then politely request the airlines to book it for you. 
  • Use miles: If you are a frequent flyer of Ethiopian Airlines, then you might have accumulated miles in your account. To get the last-minute flight you can use miles and enjoy the flight without paying the flight charges in cash. 
  • Check the official website: Before making any reservations, try to explore the official website of the airlines. The airlines run eye-catching offers and deals for the passengers. If you get lucky, you might find a last-minute flight deals on Ethiopian Airlines site. 

Ethiopian Airlines Pet Policy

Passengers travelling with their lovely furry friend can book a flight on Ethiopian Airlines. For a safe and hassle-free travel, please walk through the Ethiopian Airlines' pet policy: 

  • On Ethiopian Airlines flights, pets such as dogs and cats are allowed in the cabin or baggage compartment. Passengers can carry them in the pet container or ship them as cargo. 
  • The airlines permit 4 dogs or cats in the Economy class of wide-body aircraft, while on narrow-body aircraft's economy class, you can fetch 2 dogs or cats. 
  • The pet container's size must be 55x40x20 cms for the cabin. Furthermore, the total weight of the pet container must not exceed 8 Kg.  
  • The airlines will send the pet in the cargo if the pet and the container's total weight is more than 45 Kg. 

Ethiopian Airlines Change Policy

As per the rules of Ethiopian Airlines, passengers can solve their issues related to flight changes and name changes. To do so, you have to gather the information relevant to the Ethiopian Airlines Change Policy; please carry on with the steps listed beneath: 

  • Passengers have the right to change their names on the flight ticket. However, they must show appropriate documents, such as a marriage certificate or passport. Passengers might have to pay 50 USD as well. 
  • If the passenger has booked the flight through a travel agency, kindly contact the agency to rectify the name error. 
  • The airlines give permission to their passengers to change the flight's time for the same travel date. Passengers are requested to talk with the representatives by exploring the global support numbers of the airlines. 
  • If a passenger misses the golden opportunity to change their flight date on or after the flight date, they are entitled to pay the "NO Show" fees. 

FAQs related to Ethiopian Airlines flights 

Question: Can I change my Ethiopian Airlines flight? 

Answer: Of course, you can easily change your flight by submitting the online flight change form. 

Question: Do I have to attach a copy of my passport or marriage certificate for the name exchange request? 

Answer: To edit your name on an Ethiopian Airlines flight ticket, you must share a copy of your passport or marriage certificate as proof with the airline. 

Question: What are my chances of receiving an upgrade on Ethiopian Airlines? 

Answer: The Ethiopian Airlines' upgrade is based on the offer made to the passengers. The higher you bid for the offer, the greater the chances of getting an upgrade on Ethiopian Airlines. 

Question: Can I check in online for Ethiopian Airlines? 

Answer: You can check in through various modes, and online is one of them. 

Question: Can I get a refund for my Ethiopian Airlines flight? 

Answer: If your flight fare is eligible to obtain a refund from the airlines, you will receive the refund. 

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