Hawaiian Airlines is the largest airline providing flights to and from Hawaii, ranking tenth in the U.S. by passenger volume. Based in Honolulu, it operates more than 30 destinations with a fleet of 74 aircraft. As the longest-serving airline, Hawaiian Airlines transports over 10 million passengers each year and is recognised for its punctuality and genuine Hawaiian hospitality. The sections below will cover more important details about the airline, including its routes, policies, and additional information.
Hawaiian Airlines Hubs
- Honolulu, Hawaii - Daniel K. Inouye International Airport/Honolulu International Airport (HNL)
Hawaiian Airlines Top Airports
- Hilo International Airport (ITO)
- Lihue Airport (LIH)
- Kona International Airport (KOA)
- Kahului Airport (OGG)
- Boston Logan International Airport (BOS)
- Harry Reid International Airport (LAS)
- John F. Kennedy International Airport (JFK)
- Auckland International Airport (AKL)
- Fukuoka Airport (FUK)
- Osaka Itami Airport (ITM)
Hawaiian Airlines Top Routes
- Daniel K. Inouye International Airport (HNL) to Hilo International Airport (ITO)
- Daniel K. Inouye International Airport (HNL) to Lihue Airport (LIH)
- Daniel K. Inouye International Airport (HNL) to Kona International Airport (KOA)
- Daniel K. Inouye International Airport (HNL) to Kahului Airport (OGG)
- Daniel K. Inouye International Airport (HNL) to Boston Logan International Airport (BOS)
- Daniel K. Inouye International Airport (HNL) to Harry Reid International Airport (LAS)
- Daniel K. Inouye International Airport (HNL) to John F. Kennedy International Airport (JFK)
- Daniel K. Inouye International Airport (HNL) to Auckland International Airport (AKL)
- Daniel K. Inouye International Airport (HNL) to Fukuoka Airport (FUK)
- Daniel K. Inouye International Airport (HNL) to Osaka Itami Airport (ITM)
Hawaiian Airlines Top Destinations
- Ohau, Hawaii
- Maui, Hawaii
- Kauai, Hawaii
- Boston, United States
- Las Vegas, United States
- Long Beach, United States
- Auckland, New Zealand
- Fukuoka, Japan
- Osaka, Japan
- Seoul, South Korea
Hawaiian Airlines Booking Process
- Step 1 - Visit the official Website of Hawaiian Airlines at www.hawaiianairlines.com.
- Step 2 - Scroll down, and your flight booking will be selected by default. You must choose the type of flight you want to book, whether round-trip, one-way, or multi-city.
- Step 3 - Now, you must fill in your destination and arrival cities and other details such as the travel date, the number of passengers, and their age.
- Step 4 - If you have a promo code, submit it in the box below, or click "Search Flight" to see the list of available flights.
- Step 5 - Select the flight that suits you best and pay the amount using your preferred method.
Hawaiian Airlines Cancellation Policy
- Passengers are eligible to cancel their flight ticket if it has been purchased from the official website of Hawaiian Airlines.
- The passengers can cancel without any penalty charges or fees if it is cancelled within 24 hours of purchase of the flight with the scheduled date of departure seven or more days ahead.
- Passengers who have purchased a Main Cabin Basic fare are not eligible for refunds or changes. However, tickets can be cancelled seven or more days before departure without deduction within 24 hours of purchase.
- If passengers have bought an Extra Comfort Seat and the flight is impacted by Hawaiian Airlines, passengers are eligible to make a cancellation.
Hawaiian Airlines Cancellation Process
Hawaiian Airlines allows passengers to make cancellations, although this can not be done through any online method. To do this, you may contact the Hawaiian Airlines Reservation Department. For further information, visit their official website, www.hawaiianairlines.com and get help.
Hawaiian Airlines Refund Policy
- Flight tickets are non-refundable, unless it is mentioned in the fare rules.
- A request for a refund must be made through the official website of Hawaiian Airlines Reservations.
- If the ticket is unused, passengers are entitled to get a full refund of the ticket amount.
- If the ticket is partially used, passengers are entitled to a refund after deducting the amount of the used part.
- Refunds are made under the 24-hour rule, and the amount will be credited to the original payment source.
Hawaiian Airlines Group Booking Process
- Step 1 - Visit the official website of Hawaiian Airlines at www.hawaiianairlines.com.
- Step 2 - On the top, click on "Our Airlines" then on "Our Services."
- Step 3 - Scroll down and click on "Other Travel Services " and then on "Groups."
- Step 4 - Select "Group Travel" and click "Request Group Travel."
- Step 5 - Now fill out the form, provide all the details, and click "Submit."
Hawaiian Airlines Seat Upgrades
- Bidding: Passengers can upgrade their seats using the bidding method. To do so, they must make an offer and submit it within 28 hours before the flight's scheduled departure. However, this offer is limited to some users, and you can visit the official website to check your eligibility.
- Upgrade using HawaiianMiles: If you have earned Miles, you can also use them to upgrade your cabin. To do so, you may contact Hawaiian Airlines Reservations. Miles upgrades must be requested at least 26 hours before the flight's scheduled departure.
- Purchasing the Upgrades: Passengers can buy seats in a higher class during check-in. This can be done using the official website, mobile app, check-in counter, or Kiosk machines at the airport.
Hawaiian Airlines Pet Policy
Pet Travelling In The Cabin
- Passengers can bring a domesticated cat or dog on board, and it must be completely healthy and fit to travel.
- Pets should be small enough to lie down comfortably in their carriers, with their heads upright, while the carrier remains closed.
- Pets should be trained and well-behaved; they should not bark excessively, whine or misbehave.
- The carrier of the pets should be within the dimensions of 17 cm in length, 11 cm in width, and 9.5 cm in height.
- The carrier should be leak-proof and entirely made of a small material with proper ventilation.
Pets Travelling As Checked Baggage
- Passengers can bring their domesticated dogs, cats, and birds as checked baggage.
- Pets should be fit enough to travel on a flight, and they will not be permitted to do so if the environmental conditions are not favourable.
- The maximum allowed dimension for the carrier or pet's kennel is 36cm long x 25cm wide x 28 cm high.
- The combined weight of the pet and the carrier should be within 70 lbs.
- To be eligible for travel, the pet should not be longer, wider, or taller than the dimensions of the kennel.
Hawaiian Airlines Change Policy
- If changes are being made, including the date, flight, route, and more, for the main cabins, first class, and business class tickets, no additional change fees will be applicable.
- If the changes result in a fare less than the original fare, no refund or credit will be provided. The value of the new ticket must be equivalent to or greater than that of the original ticket.
- If the changes are being made, the cost of upgraded seats will be applied.
- Regarding Fare holds, changes are not allowed unless the passenger cancelled the held reservation and rebooked their flight.
Hawaiian Airlines Change Process
- Step 1 - Visit the official website of Hawaiian Airlines at www.hawaiianairlines.com.
- Step 2 - Click on Manage Flights and select My Trips.
- Step 3 - Enter your reference number and your last name.
- Step 4 - Click "Flight Change" or more to make other modifications.
- Step 5 - After making the changes, save or submit.
Ways To Get Last-Minute Deals With Hawaiian Airlines
- Subscribe to the newsletter: The airline newsletter consists of all the news related to the airline, including deals and ongoing and upcoming promotions. This way, passengers will know the best time to book and get the last-minute deals.
- Following the airline's social media handles: Social media platforms allow airlines to easily reach their audience and advertise themselves. Airlines usually post about the ongoing promotions and discount offers, working similarly to a newsletter.
- Join the loyalty program: Hawaiian Airlines' frequent flyer program, "Paulani," offers multiple benefits, such as priority boarding, check-in, free checked bags, and access to their airport lounges. In addition, they offer additional perks such as discounts, upgrades, and various last-minute deals.
- Book tickets during the off-seasons: During the off-seasons, demand is lower, and seats remain unsold. Thus, airlines offer promotional deals and offers to sell those remaining tickets, increasing the probability of getting last-minute deals.
- Pay using a Credit Card: Purchasing flight tickets using credit cards will allow passengers to get better discounts and offers. You might also get other complimentary offers and perks when you use credit cards.
Frequently Asked Questions about Hawaiian Airlines
Question: How does Hawaiian Airlines' Check-in work?
Answer: Hawaiian Airlines offers the option to check in through the website, airport kiosk, or check-in counter. Passengers can then check in, select seats, and print a boarding pass.
Question: How do I change a Hawaiian Airlines flight?
Answer: To change a Hawaiian Airlines flight, visit their website, go to the manage booking section, select your booking, and edit or modify your tickets. You can also change your flight using the mobile application using a similar process.
Question: How do I cancel a Hawaiian Airlines flight?
Answer: Cancellations can be made by contacting the Hawaiian Airlines Reservations Department. To get a full refund, you must do it within 24 hours of booking the flights scheduled for seven days ahead.
Question: Does Hawaiian Airlines offer in-flight Wi-Fi?
Answer: Yes, Hawaiian Airlines now offers in-flight Starlink internet connection. However, these services are limited for some routes. To learn more, visit the airline's official website.
Question: Does Hawaiian Airlines have student discounts?
Answer: Hawaiian Airlines offers student discounts, especially for students residing in Hawaii. These offers and discounts are part of a travel assistance program, and they give up to 5% discounts on flight fares and other additional perks, including additional baggage, flexible bookings, and more.
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