ITA Airways, or Italia Trasporto Aereo, is Italy's flag carrier, owned by the government. Headquartered in Rome, it operates flights to more than 70 European, intercontinental, and domestic destinations. The airline was founded in 2020 as a successor to Alitalia but soon built a solid reputation among passengers, making it a leading European carrier. The airline aims at innovation, efficiency, sustainability and customer satisfaction, making it one of the best airlines in Europe and the world. The following sections will provide a more concise discussion of ITA Airways and its key information.
ITA Airways Hub
- Rome, Fiumicino - Leonardo da Vinci Rome Fiumicino Airport (FCO)
ITA Airways Top Airports
- Ministro Pistarini International Airport (EZE)
- Heathrow Airport (LHR)
- Athens International Airport (ATH)
- São Paulo/Guarulhos–Governor André Franco Montoro International Airport (GRU)
- Vincenzo Bellini Airport (CTA)
- Leonardo da Vinci Rome Fiumicino Airport (FCO)
- Schiphol Airport (AMS)
- Falcone Borsellino Airport/Palermo Airport (PMO)
- Paris Charles de Gaulle Airport/Roissy Airport (CDG)
- John F. Kennedy International Airport (JFK)
ITA Airways Top Routes
- Leonardo da Vinci Rome Fiumicino Airport (FCO) to Ministro Pistarini International Airport (EZE).
- Leonardo da Vinci Rome Fiumicino Airport (FCO) to Heathrow Airport (LHR).
- Leonardo da Vinci Rome Fiumicino Airport (FCO) to Athens International Airport (ATH).
- Leonardo da Vinci Rome Fiumicino Airport (FCO) to São Paulo/Guarulhos–Governor André Franco Montoro International Airport (GRU)
- Leonardo da Vinci Rome Fiumicino Airport (FCO) to Vincenzo Bellini Airport (CTA).
- Leonardo da Vinci Rome Fiumicino Airport (FCO) to Schiphol Airport (AMS).
- Leonardo da Vinci Rome Fiumicino Airport (FCO) to Falcone Borsellino Airport/Palermo Airport (PMO).
- Leonardo da Vinci Rome Fiumicino Airport (FCO) to Paris Charles de Gaulle Airport/Roissy Airport (CDG).
- Leonardo da Vinci Rome Fiumicino Airport (FCO) to John F. Kennedy International Airport (JFK).
- Leonardo da Vinci Rome Fiumicino Airport (FCO) to Venice Marco Polo Airport (VCE).
ITA Airways Top Destinations
- Buenos Aires, Argentina
- London, England
- Athens, Greece
- São Paulo, Brazil
- Catania, Italy
- Rome, Italy
- Amsterdam, Netherlands
- Palermo, Italy
- Paris, France
- Venice, Italy
- Milan, Italy
- New York, The United States
ITA Airways Booking Process
Passengers can purchase flight tickets easily and conveniently from the official website of ITA Airways. To do so, follow the steps mentioned below:
- Step 1 - Visit the official website of ITA Airways at www.ita-airways.com.
- Step 2 - On the top of the page, hover over "Book & Manage" and click "Book flight."
- Step 3 - Now, select the type of flight, whether you want a round-trip, one-way, or multi-leg flight.
- Step 4 - Provide other details such as departure and arrival cities, date of travel, and number of passengers. Check the box below the travel date section to book a flight ticket using Volare points.
- Step 5 - Click on search, and a list of available flights will appear. Select the one that best suits you and pay using your preferred method.
ITA Airways Change/Cancellation Policy
ITA Airways allows passengers to change or cancel flight tickets under specific rules and regulations. Here are the policies you must be aware of:
- Passengers can request a change to their trip's departure date at any point, within one year of the original flight, provided they cancel their booking before departure.
- No penalty is charged for changing the booking, but a tariff supplement is applied in these cases.
- The flight ticket can be cancelled without deduction of any penalty if it has been cancelled within 24 hours of the purchase for flights scheduled to depart one week or more later.
- To request a cancellation or refund for tickets purchased through the official website, email bookings, changes, or refunds to bookingschangesrefunds@ita-airways.com.
ITA Airways Change/Cancellation Process
Besides emailing, there is another way to modify the flight ticket, including changes and cancellations. To do so, follow the steps mentioned below:
- Step 1 - Visit the official website of ITA Airways at www.ita-airways.com.
- Step 2 - At the top of the page, hover over "Book & Manage," and under the " Manage" section, click on "Changes and refunds."
- Step 3 - Provide your reference number and last name to find your flight.
- Step 4 - Select "Change/Cancel" or "Modification."
- Step 5 - Click on "Confirms Cancellation or Change" and submit.
ITA Airways Refund Policy
ITA Airways allows refunds only when their conditions are met, as they have created some rules and regulations. Here are some things you must be aware of:
- Passengers can request a refund if the flight is cancelled or delayed and the airline fails to re-book the purchased flight ticket.
- Passengers can request a refund only if the flight has been cancelled 48 hours before its scheduled departure time.
- The refund will be credited to the same source used to purchase the services.
- A refund request can not be submitted if the reason for the service failure lies with the customer.
ITA Airways Seat Upgrades
ITA Airways allows passengers to upgrade their seats to elevate their overall in-flight experience by adding more comfort, services, and amenities. For doing so, airlines have provided four ways through which passengers can upgrade their seats:
- Upgrade with an offer: In this method, passengers make an offer or bid for seats in a higher class. If the offer is selected, they will be eligible for an upgrade.
- Instant Upgrade: If you do not want to wait after making an offer, you can instantly get an upgraded seat. Your upgrade request will be accepted based on the availability of the seats.
- Upgrade at the airport: Airlines allow passengers to request an upgrade up to 2 hours and 40 minutes before the flight's scheduled departure time from the check-in counter.
- Upgrade Onboard: Airlines allow passengers to upgrade seats even at the last minute. With these services, passengers can ask the crew members to upgrade their seats to a higher class.
ITA Airways Cabin Classes
ITA Airways offers three types of cabin classes, each offering more comfort. Let's discuss these cabin classes chronologically:
- Economy: ITA Airways economy class offers great comfort at an affordable price, which includes entertainment, meals, and other amenities.
- Premium Economy: ITA Airways' premium economy seats offer extra legroom, reclining seats, priority check-in, boarding, and baggage claim.
- Business Class: ITA Airways offers two types of Business class, one for short-medium haul flights and another for long-haul flights. These airlines provide a better travel experience with more comfortable seats, a lighting system, a larger table and more. For long-haul flights, seats offer a more reclining angle, a better lighting system, and a comfort-enhancing overall travel experience.
ITA Airways Pet Policy
ITA Airways' pet policy allows passengers to bring their pets, and the airline has provided two ways for bringing your pet on board. To know in brief, go through the information given below:
Pets as Carry-on: Passengers can bring their pets on board as a carry-on under these conditions:
- Pets must be inside an appropriate soft-sided, semi-rigid or rigid carrier.
- The carrier must be adequately ventilated and closed throughout the flight so the pet cannot escape.
- The maximum permitted limit for pets on domestic flights should be 10kg and 8kg for other flights.
- The carrier should be under the allowed dimensions of 24 cm in height, 40 cm in length, and 30 cm in width (20 cm for international flights)
Pets as Cargo: If the passengers are planning to bring their pets as cargo, they must follow these conditions:
- The pet's carrier must be rigid and made of fibreglass or rigid plastic.
- If the pet carrier has wheels, they must be removed, or if they are attached, adhesive tapes must be used to secure them.
- The dog carrier must have a metal door with a locking system that includes upper, central, and bottom locks.
- The size of the carrier may vary based on the type of aircraft.
ITA Airways Flight Change Policy
ITA Airways has specific rules and regulations about making modifications to flight tickets. These changes may include a change of names, date of birth, date of travel and more. Here is what you need to know about ITA Airways flight changes:
- Tickets purchased through the airline's official website can be changed or refunded.
- Passengers can change the travel date if the fare allows, but changing the names is impossible.
- If the ticket type allows, passengers can change the flight through the "Manage Booking" option on the airline's official website.
- Once your flight is changed, you will receive a new ticket at your email address, which you can print later.
Ways To Get A Last-Minute Flight Deal With ITA Airways
Using these strategic methods, travellers can gain advantages when purchasing flight tickets. Let's explore these tips and strategies for securing more budget-friendly flight options and capturing exciting deals.
- Become a member of Volare: Members of the airline's loyalty program can enjoy a variety of advantages, benefits, and extra perks.
- Following the social media handles: Social media functions similarly to newsletters, providing updates on discounts and travel packages from airlines. It serves as a tool for airlines to promote their services and effortlessly engage with passengers.
- Subscribe to the airline's newsletter: The newsletter features the latest news, deals, and ongoing promotions. Subscribers will receive updates on current discounts and offers, letting them know the best times to book flight tickets.
- Be flexible with the dates: Flexibility is crucial for getting a discount on purchasing a flight ticket, because if you stick to a particular date, you might end up paying more than the usual price.
- Book tickets during the off-season: Many promotions and offers tend to pop up, as many seats stay unsold because of lower demand. This makes booking a flight to any desired destination the perfect time.
Frequently Asked Questions About ITA Airways
Question. Is ITA Airways a good airline?
Answer: ITA Airways is a new airline in the aviation world, but it has quickly developed a solid reputation as a leading European carrier that delivers a premium passenger experience.
Question. Does ITA offer in-flight Wi-Fi?
Answer: ITA Airways offers in-flight Wi-Fi on some of its flights, primarily on short—and medium-haul routes. These free services allow passengers to surf the web, send emails, and stream content.
Question. What is ITA Airways' cancellation policy?
Answer: ITA Airways allows passengers to cancel their flight tickets without any penalty charge or fee if the cancellation is made within 24 hours of booking the flight, which is scheduled for at least one week from departure.
Question. Does ITA Airways offer student discounts?
Answer: Yes, ITA Airways offers student discounts through its special "Youth Offer" program, which primarily targets people between the ages of 12 and 25. This offer allows the passengers to get discounted fares on their flights for destinations in Italy, Europe, North Africa, and the Middle East.
Question. How can I subscribe to the Volare program?
Answer: To join the ITA Airways loyalty program, you must go to the airline's official website or enrol through the airline's official application. By joining, you can earn points that can later be used for various discounts and upgrades.
Question. Can you take liquid on ITA Airways?
Answer: Passengers can bring liquids on board, but they should be carried inside a handbag in containers less than 100 ml or equivalent to it.
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