Discover great cheap Flight deals

Kenya Airways is one of the most prominent airlines and a flag carrier of Kenya. The airline's headquarters are in Embakasi, Nairobi, and its hub is at Jomo Kenyatta International Airport. Founded in 1977, Kenya Airways has been under Sky Team's alliance since 2010 and operates to more than 44 destinations, with a fleet of 33 aircraft. It also rewards its frequent flyer members with a program called “Asante Rewards” and provides multiple services to passengers for a smooth and convenient air journey. 

Kenya Airways Hub

Kenya Airways is a flag carrier of Kenya, with its hub at Jomo Kenyatta International Airport.

Top Kenya Airways Airports

Kenya Airways operates flight services to and from various major airports, and a list of the same is mentioned below: 

• Jomo Kenyatta International Airport(NBO), Nairobi
• Moi International Airport (MBA), Mombasa
• Kisumu International Airport (KIS)
• Eldoret International Airport (EDL)
• John F. Kennedy International Airport (JFK)
• Johannesburg Intl Airport (JNB)
• Amsterdam Airport Schiphol (AMS)

Top Kenya Airways Routes 

Although Kenya Airways operates to various prominent routes, however, to be familiar with some of the most popular routes, consider the below-mentioned section: 

• Nairobi (NBO) to Mombasa (MBA)
• Mombasa (MBA) to Nairobi (NBO)
• Nairobi (NBO) to Entebbe (EBB)
• Entebbe (EBB) to Nairobi (NBO)
• Nairobi (NBO) to Johannesburg (JNB)
• Johannesburg (JNB) to Nairobi (NBO
• Nairobi (NBO) to Kisumu (KIS) 
• Kisumu (KIS) to Nairobi (NBO
• Nairobi (NBO) to Dubai (DXB)
• Nairobi (NBO) to Lagos (LOS)
• Lagos (LOS) to Nairobi (NBO
• Nairobi (NBO) to New York City (JFK) and much more

Top Kenya Airways Destinations

Kenya Airways flies to various domestic and international popular destinations, and a list of the same is mentioned below: 

• Burundi 
• China 
• France 
• Ethiopia 
• Kenya 
• Mauritius 
• Nigeria 
• South Africa 
• Thailand 
• United Arab Emirates 
• United States of America

Kenya Airways Booking Process 

Although, passengers can book a flight ticket with Kenya Airways through various possible manners. However, an online process is one of the time-saving and prominent ways to explore multiple flight deals and the complete instructions for the same are mentioned below: 

• Visit the official website of Kenya Airways. 
• Then, navigate the “Flight” section available on the homepage 
• Add the travel preferences, including origin and destination airport, number of passengers, travel class, date of journey 
• Tap over “Search Flights” to explore various flight options. 
• Now, select the alternative that best meets your travel preferences. 
• Fill in the personal details of the passengers in the dedicated columns. 
• Follow the essential prompts and proceed to the payment gateway to pay the airfare prices.

After completing all the above-mentioned steps, the airline will send a confirmation message through text or to the registered email with the booking details. 

Flight Cancellation Policy of Kenya Airways: 

Once the passenger has made a flight reservation with Kenya Airways, one may come across certain health complications or other unavoidable circumstances that can lead to flight cancellation. Therefore, cancelling a flight ticket with Kenya Airways can be manageable if the passenger has a complete guide regarding the policies of the airline, stated below: 

• Kenya Airways allow its passengers to cancel a flight ticket within 24 hours of reservation to secure a complete refund for the ticket amount. 
• After the completion of the risk-free period of 24 hours, the passenger has to pay certain charges to request a ticket cancellation. 
• Passengers are entitled to request a refund for the ticket value if the cancellation has been made due to medical issues or the death of a close relative. However, a passenger must submit all the essential documents and health certificates for verification purposes. 
• To request a flight cancellation with Kenya Airways, one can access the “Manage Booking” section or contact the customer service executive over the phone for personalized assistance. 
• If a passenger has made a flight ticket for Kenya Airways through a travel agent, then one has to get in touch with the same agent to request ticket cancellation. 

Flight Change Process of Kenya Airways

If a passenger has made a flight ticket reservation directly with Kenya Airways, then one can request a flight change online through “Manage Booking”, and a step-by-step guide is mentioned below: 

• Visit the official website of Kenya Airways 
• Tap over the section of “Manage Booking” available on the homepage 
• Add the booking details, including the reservation code and last name of the passenger 
• Select the “Menu” icon and choose the option of “Flight Reschedule.” 
• Opt for the following possible travel dates, as per the preferences and flight availability 
• Follow the required prompts and pay the fare difference, if applicable

Kenya Airways will confirm the flight change through a text message or on the registered email address. 

Refund Policy of Kenya Airways 

Once the passenger has cancelled his/ her flight ticket with Kenya Airways, the very next step is to request a refund. For that, it is necessary to understand the associated policies of the airline, which are stated in the below-mentioned section: 

• If the passenger has cancelled the flight ticket within the risk-free period of 24 hours, then one can request a complete refund. 
• As per Kenya Airways' policy, passengers are only entitled to request a refund for the airline's unused or partially unused tickets, depending on the fare type. 
• Kenya Airways will refund the passengers in the original form of payment chosen at the time of reservation. 
• The amount of the refund and eligibility for the refund depends on the passengers' fare conditions. 
• If Kenya Airways cancels or delays the flight for more than 8 hours, the passenger has the right to request a full refund. 
• The passenger can get a refund for eligible Kenya Airways tickets within 21-30 business days for credit/debit card purchases.
• To request a refund for a cancelled ticket of Kenya Airways, a passenger can rather navigate the section of “Manage Booking” y fill the refund request form or connect with the customer service executive for personalized assistance. 
• If the passenger has made a flight reservation with Kenya Airways through a travel agent, then one has to connect with the same agent to request a refund.

Group Booking Process Of Kenya Airways 

If you are planning to travel with Kenya Airways with a group of 10 or more people in the “Economy Cabin” and five or more people in the "Business Class Cabin", then you can choose the option of group fare. However, to accumulate step by step regarding the group booking process, follow the instructions mentioned below: 

• Visit the official website of Kenya Airways 
• Select the desired country and preferable language from the upper tab of the homepage 
• Scroll down the page and pick the option of “Group Booking.” 
• Fill in the essential details in the dedicated columns to request a quote for your group 
• Then, enter the group travel details, including the name of the passengers 
• Follow the required prompts and proceed with the payment procedure 

Once the payment has been successfully made toward the booking, the airline will send a confirmation message via email or text message to the registered contact number. 

How Do You Upgrade A Seat On Kenya Airways? 

Kenya Airways allows its passengers to upgrade a seat through various alternatives, including online procedures so that they can make their travel experience more convenient and comfortable. Here are some steps which can help passengers request a seat upgrade in Kenya Airways: 

• Open the official website of Kenya Airways 
• Browse the section of “Manage Booking” available on the official website 
• Invert the reference code and last name of the passenger 
• Press “Enter” to retrieve the flight details 
• Pick the concerned cabin and navigate the seat map to select a desired alternative based on seat availability 
• At last, proceed to the payment gateway, if required, to get the confirmation message 

How To Get Last Minute Deals On Kenya Airways? 

If you are a last-minute traveller, your primary concern might be finding the best airfare deals to save on travel costs. Therefore, one can adopt several strategies to secure flight tickets at the last minute at affordable prices, which are well explained in the below-mentioned read: 

• Join the Airline's Loyalty Program: Finding affordable last-minute deals can be quite easy for travellers if they are members of Kenya Airlines' loyalty program. The program can help travellers secure exclusive airfare deals offered by the airline to its members, and members can also use the accumulated miles to save extra on travel costs. 
• Apply Coupon Codes: To secure affordable flight ticket deals on Kenya Airways, travellers can apply coupon codes at the time of ticket reservation and enjoy the concession on the ticket amount. 
• Subscribe to the Newsletter: Travellers looking for affordable last-minute deals on Kenya Airways can also subscribe to the airline's newsletter to stay updated about the deals and offers announced by the airline and to book tickets accordingly. 
• Opt for Red-Eyed Flights: Last but not least, travellers also have the option to book red-eye flights to make their air trip budget-friendly. Such flights operate at midnight and arrive at the designated destination early in the morning. Therefore, most travellers prefer to avoid flights of such odd duration, which causes the prices of the tickets to go down. 

Pet Policy Of Kenya Airways 

If the passenger is wondering about flying with Kenya Airways with their pets, then one must be familiar with the policies of the airline mentioned below: 

• As per the norms of Kenya Airways, passengers generally cannot bring pets in the flight cabin, until and unless they are trained service dogs accompanying passengers with disabilities. 
• Kenya Airways does not consider emotional support animals as service animals, and they cannot be brought on board. 
• Kenya Airways transport all other live animals with valid health and vaccination certificates as manifest cargo. 
• For more information, the passenger can contact the customer service executive or visit Kenya Airways' official website. 

Change Policy Of Kenya Airways 

• Kenya Airways allows its passengers to make minor changes to the name of up to 3 characters by paying the applicable fee. 
• The passenger cannot request a complete name change as it will be considered a ticket transfer, which the airline prohibits. 
• If the airline cancels a passenger's flight, the passenger has the right to request a flight reschedule based on availability. 
• The charges for making modifications to flight itineraries depend on certain factors, such as travel type, fare class, route, time of change, and many others. 
• If the passenger wants to make modifications to the ticket itineraries, then one has to present all the essential documents for verification purposes. 
• To request a change, the passenger can visit Kenya Airlines' official website or contact the customer care executive. 

Frequently Asked Questions About Kenya Airways

Question: How Can I Contact Kenya Airways To Cancel A Flight Ticket? 

Answer: The passengers can call 1 (866) 536-9224 to connect with the executive of Kenya Airways and request cancellation. 

Question: Can I travel with pets on Kenya Airways? 

Answer: Kenya Airways allows passengers to travel with pets under certain conditions. However, only trained service dogs accompanying passengers with disabilities are allowed on board. 

Question: Can I make changes to flight details?

Answer: Yes, passengers can make changes to flight details by navigating to the  "Manage Booking" section or contacting the executive on call. 

Question: How do I correct my name on a ticket? 

Answer: The passengers have to contact Global Contact Centers or local offices to correct the name on the Kenya Airways ticket.